About Workplace Bullying
Workplace Bullying is a Form of Targeted, Interpersonal Abuse
Workplace bullying is the intentional, typically repeated, health-harming mistreatment of one employee by one or more employees, by verbal and non-verbal means. Individual bullying behaviors come in overt and covert varieties, such as
• false accusations of mistakes and errors;
• yelling, shouting, and screaming;
• exclusion, ostracism and the “silent treatment”;
• withholding resources and information necessary to the job;
• behind-the-back sabotage and defamation;
• use of put-downs, insults, and excessively harsh criticism;
• hostile glares and other intimidating non-verbal behaviors;
• unreasonably heavy work demands designed to ensure failure.
Workplace bullying is not:
• everyday disagreements and “dust ups” in the office;
• someone having a bad day and losing his/her temper;
• reasonable instructions, directives, and employee reviews.
In the United States, workplace bullying is common, often top-down, and typically does not end well for those targeted. The 2021 Workplace Bullying Institute national scientific U.S. Workplace Bullying Survey of all adult Americans found that:
• 13% of respondents are currently experiencing workplace bullying, and another 17% of respondents previously have experienced workplace bullying, while and additional 19% have witnessed it, using a definition that tracks the language of the Healthy Workplace Bill.
• 65% of bullying is committed by supervisors; 21% by co-workers; 14% by subordinates.
• The most common “resolution” is that the target leaves the job: Quit or forced out (40%); terminated (12%); transferred (12%).
Human and Organizational Costs
Workplace bullying can inflict health-impairing physical and psychological harm on targeted employees, including:
• stress disorders of all types
• clinical depression
• high blood pressure
• cardiovascular disease
• impaired immune systems
• suicidal ideation
• symptoms consistent with Post Traumatic Stress Disorder
• severe residual effects on family and personal relationships
• life-altering decisions about whether to stay in or leave a job.
Workplace bullying is very costly to employers. Organizations that play host to workplace bullying may suffer a variety of negative effects, including:
• decline in productivity
• reduction in morale
• fear and mistrust permeating the workplace
• greater attrition and “presenteeism” (i.e., workers going through the motions)
• higher health insurance and benefit costs
Primary Source: The Workplace Bullying Institute, https://workplacebullying.org/